Q. Will you install any hardwood that we have purchased ourselves? A. Yes we do. We respond to ‘installing hardwood purchased by customer’ calls. We have done numerous installation-only projects for customers that have purchased the wood outright. There…
Q. How should I choose a flooring installer? A. Don’t choose an installer on the lowest price alone. I am amazed on the amount of phone calls I receive wanting to know if we carry a particular brand and what…
Q. What type of subfloor do I need for a 3/4″ solid wood? A: If you are installing solid (3/4″) hardwood on grade with a concrete substrate, the thickness of the plywood needs to be ¾; we utilize 5 ply…
Q. How do I decide what stain color to choose when staining the hardwood floors? Do I have to stain my floor? A. You absolutely do not have to stain your floor. The natural color to every wood is beautiful.…
Q. I had my floor refinished and our finisher used a water base finish. It does not have the same shine or vibrancy to the wood. Aren’t all finishes the same? A. Finishes of wood do matter. Water base and…
A true laminate like Pergo, Wilsonart, etc. is not wood. It is a picture of a specific specie on particle board. You can equate this to a laminate countertop except for your floor. Laminates are composed of 65% paper products.…
Q: In regards to maintenance of hardwood floors – what am I supposed to do being as there are so many choices? A. After we have finished our installation of either a job site finished floor or an engineered floor,…
Q. Why does my installed floor have hair line cracks during the winter and they go away during the summer months? A. Wood expands and contracts normally to temperature/humidity levels. The outdoor humidity level directly affects the inside humidity. When…
Q. My contractor states that we do not need to acclimate the wood as there is no moisture in the air in the winter and our lot is in an area that keeps the humidity low? Is there a need…
Q. Being that i live in Arizona I was told that I cannot have solid hardwood flooring because we live in a “dry” climate and have a concrete floor. What is your take on hardwood flooring in dry climate? A.…